Solutions / BPO

Payroll and workforce management for always-on BPO teams.

Keep overnight teams, rotating schedules, and payroll connected across shifts.

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Built around your team’s day-to-day operations

Overnight shifts

Review work that crosses midnight and related night differential inputs.

Attendance and shift records

Keep scheduled shifts and time records together for easier review.

Payroll preparation

Connect approved attendance, overtime, and holiday work to your payroll review.

How the workflow comes together

Employees record time against scheduled shifts
Supervisors review attendance exceptions
Check applicable night work and overtime inputs
Payroll team verifies and finalizes the run
Employees access payslips and reports

What your BPO demo can cover

Night shift differential

Explore this workflow in a 1pay walkthrough tailored to your company.

Shifting schedules

Explore this workflow in a 1pay walkthrough tailored to your company.

Overtime and holiday pay

Explore this workflow in a 1pay walkthrough tailored to your company.

Attendance management

Explore this workflow in a 1pay walkthrough tailored to your company.

High-volume payroll processing

Explore this workflow in a 1pay walkthrough tailored to your company.

A closer look

BPO payroll, explained

When work crosses midnight, payroll needs more than a simple time-in and time-out. 1pay connects configured schedules, recorded hours, review of exceptions, and applicable pay rules so teams can prepare payroll with fewer disconnected spreadsheets.

01 / FEATURE DETAIL

Handle an overnight shift

Consider an employee scheduled from 10:00 PM to 7:00 AM. The team needs to account for the correct workday, approved breaks, qualifying night hours, and any overtime. 1pay brings these inputs into the attendance-to-payroll workflow rather than requiring manual reconciliation between separate records.

02 / FEATURE DETAIL

Manage changing schedules

Team leaders can organize shifts and workday templates for employees moving between daytime, evening, and overnight schedules. Consistent schedule records make it easier to identify late entries, absences, and adjustments before payroll cutoff.

03 / FEATURE DETAIL

Support employee and manager requests

An employee can file a leave, overtime, or attendance-correction request for review. Supervisors can check the supporting record and approve or decline the request according to configured workflows, keeping decisions closer to the related time records.

04 / FEATURE DETAIL

Prepare payroll for larger teams

Payroll administrators can work with employee information, payroll groups, earnings and deductions, applicable Philippine contribution and withholding configurations, and reports. Rules still need to be configured correctly and payroll runs reviewed before finalization.

Common questions

What teams usually ask

Explore practical answers before scheduling a walkthrough.

Can 1pay handle schedules that cross midnight?

The platform has overnight shift and night differential workflows. Exact calculations depend on company setup, applicable rules, and the reviewed time records.

Does 1pay support overtime and holiday pay?

Yes. 1pay supports overtime and holiday pay calculations using configured payroll rates, alongside night differential and overnight-shift calculations.

Can BPO employees view payslips?

Employee self-service includes payslip access. The Android mobile experience is in development.

Get in touch

Book a Demo

Tell us about your team, work schedules, and payroll needs. Our team can arrange a relevant walkthrough.

You can also reach us at marketing@1pay.ph.